Westfield officers care for senior, visitor in need: Its right thing to do [Video]

WESTFIELD — “These guys and gals go above and beyond,” Westfield Police Capt. Steve Dickinson said about how officers responded when two people recently reached out for their help.

Last month, during the height of the heat wave, a 98-year-old woman called 911 just after 9 p.m., according to the department’s log from June 18. The log reports that she identified herself as legally blind and told a dispatcher that she was alone and needed help adjusting her thermostat.

Minutes later, two officers arrived. The woman told them she called for help because couldn’t see the numbers on the thermostat.