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Texas senior homes calling 911 for non-emergencies [Video]

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Dementia and Alzheimer's Caregiving Dementia and Alzheimer's Treatment and Management

Senior living homes have been increasing their calls to first responders for non-emergency reasons and firefighters are frustrated.

BRYAN, Texas — According to new data researched by the Washington Post, lift assist emergency responses have increased 30% in recent years at assisted and senior care centers across the country – and Texas is no different.

In the last two years, the Bryan Fire Department reports that the 911 system was used 3,699 times for life assists and non-emergency transports at senior care home facilities.

This spike is taking a toll on public resources and first responders are starting to speak out.

“We get calls sometimes to help residents get from the bed to the restroom and the restroom back to the bed and those kinds of things,” said Bryan Fire Department Public Information Officer Chris Lamb. “The bigger picture is that yes, sometimes that ambulance is out doing those services and there could be a 911 call for someone choking …

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